FEATURES
Aiphoria Pro integrates natively in popular communication providers so your support teams can nail both inbound and outbound voice calls with dexterity.
Contact you customers
the way you need
Give your agents a unified view of all their conversations and customers – across 35+ channels – enabling them to keep context even when customers switch channels.
Predictive dialers
Boost your call connection rates with dialers that can predict agent availability and auto-adjust the pacing rate.
Workforce Management
With Sprinklr’s powerful AI forecasting your workforce needs, take the guesswork out of staffing and capacity planning.
Proactive Listening
Leverage the world’s only support solution with built-in proactive listening to tap into your customers’ issues — even those without @ mentions.
0 seconds response time
24/7 available
0 vacation days
0 sick days
FEATURES
Multi-lingual
Can communicate in any language
Multi-channel
Can work via multiple channels
Multi-modal
Can read, write, speak and hear
Reduction of labor input for handling incoming user inquiries with the growth of business volumes.